Last Updated: August 2018
Collection of Your Personal Information
The personal data we collect depends on how you interact with us, the websites you use, and the choices you make. We collect and process personal data about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.
Information you provide directly
When you register to use a AFREPIC site and order products or services as a AFREPIC subscriber in order to provide the services to you, we may collect the following Personal Information from you:
Contact information such as your name, phone and fax numbers, address and email address; and
Billing information such as the number, expiration date, card type and billing address of your credit card;
Demographic information such as your job title, job description and company name and company type; and
Profile data, including your username and password, details about your purchases and the Content that you license from us.
If you submit content to AFREPIC for licensing, you may be asked to provide the following information:
Contact information such as your name, phone number, primary address, and email address.
AFREPIC may verify this information by asking you to either: a) upload a scan of a government issued ID (which will be stored securely on our servers); or b) provide a credit card number. Your credit card number will be used solely for the purpose of verifying your name and address. The credit card number will not be stored.
Payment and contributor information including, but not limited to, payout method, payout email, desired display name, content focus, and information about your skill level process.
Information collected automatically.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
As is true of most websites, when you use the Site, AFREPIC or third party subprocessors contracted by AFREPIC may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the IP address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. AFREPIC also uses such environmental variables to measure traffic patterns on the Site. To better understand the needs of our visitors to the Site we may occasionally match such information with your Personal Information.
In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement the Personal Information you submit to us with information from third-party sources. We may supplement the information that we collect directly from you with information stored in third-party databases, such as demographic information or company information in order to make it more likely that any marketing communications we send will be relevant and of interest to you.
Updating your personal information
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, "My Account", where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time frame.
How your personal information is used
Process your financial transactions.
Send you order / renewal confirmations.
Respond to customer service requests, questions and concerns.
Administer your account.
Send you requested product or service information.
Keep you informed about special offers and services of Shutterstock and selected third parties.
Administer promotions and notify you of the results.
Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
Meet our research and product/service development needs and to improve our Site, services and offerings; and
Customize your experience, including targeting our services and offerings to you.
We store information that we collect through cookies, log files, transparent images, and/or third party sources to create a summary of your preferences. We tie your personally identifiable information, and/or your membership usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.
In certain situations, AFREPIC may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on AFREPIC), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Information sharing with service providers / agents
AFREPIC uses one or more outside credit card processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose.
We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for AFREPIC.
We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
Retention of personal data
We retain personal data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.
You may "opt out" of receiving AFREPIC's email updates, newsletters and/or partner emails by clicking on the "My Account" link on the Site and making the appropriate selections. The choice to opt out of such communications is also generally available during the sign-up process. AFREPIC will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account
Protection of your personal information
The Personal Information that you provide in connection with the use of the Site is protected in several ways.
Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.
Your Personal Information resides on secure servers that only selected AFREPIC personnel and contractors have access to via password.
Your Personal Information is encrypted whenever it is transmitted to AFREPIC.
When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.
Cookies and tracking technologies
The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the IP address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.
Technologies such as: cookies, beacons, tags and scripts are used by AFREPIC and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analyzing trends, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Links to third part sites
You may be able to log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. AFREPIC stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact firstname.lastname@example.org to request that we remove this information from our database.
Under the age of 18
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact email@example.com to have the data removed and terminate the child's account.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.
To the extent that AFREPIC's processing of your Personal Data is subject to the EU General Data Protection Regulation, AFREPIC relies on its legitimate interests, described above, to process your data. Where AFREPIC processes certain Personal Data for AFREPIC's own direct marketing purposes, you have a right to object to AFREPIC's use of your Personal Data for this purpose at any time by clicking on the link, "My Account" and opting out from receiving all email. If you are a contributor, you can also change your profile and object to processing by emailing firstname.lastname@example.org.
Attn: Data Protection Query
605 5th Ave South, Suite 400, Johannesburg, South Africa 2940
Phone: +27 (0) 82 925-5000
Questions and Contact Information
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